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Privacy Policy

Last updated: 12 March 2026

1. Who We Are

H Roofing Solutions is a roofing company providing roof repair and installation services across Central Scotland.

Business name: H Roofing Solutions

Contact email: info@hroofingsolutions.com

Contact phone: 01786595055

2. What Information We Collect

When you submit an enquiry through our website contact form, we collect:

  • Your name
  • Your email address
  • Your postcode (if provided)
  • Your phone number (if provided)
  • Details of your roofing enquiry

We do not collect any sensitive personal data, payment details, or information from children.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry
  • Provide a quote or assessment for roofing work
  • Communicate with you regarding your request

We will not use your information for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data under the following legal bases as set out in UK GDPR:

  • Legitimate interests – to respond to your enquiry and provide our services
  • Contractual necessity – where processing is necessary to take steps at your request prior to entering a contract

5. How Your Data Is Transmitted

Enquiry form submissions are delivered to us via Postmark, a third-party transactional email service operated by Wildbit LLC. Postmark acts as a data processor on our behalf and is bound by appropriate data processing terms. Your enquiry data passes through Postmark’s infrastructure solely for the purpose of delivery.

For more information, see Postmark’s privacy policy at: https://postmarkapp.com/privacy-policy

6. Cookies and Analytics

Our website uses Google Analytics 4 to help us understand how visitors use our site. This service uses cookies to collect anonymised data about your visit, such as pages viewed and time spent on the site.

No personally identifiable information is collected through Google Analytics. You can opt out of Google Analytics tracking by adjusting your cookie preferences via our cookie banner, or by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout

For more information about how Google uses your data, see: https://policies.google.com/privacy

7. How Long We Keep Your Data

We retain enquiry data for up to 2 years from the date of your initial contact. Where work is carried out, we may retain relevant records for up to 6 years for accounting and legal purposes. Data is securely deleted when no longer needed.

8. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We only share your data with:

  • Postmark (email delivery service – see section 5)
  • Google Analytics (website analytics – see section 6)
  • Legal or regulatory authorities, if required by law

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to access – request a copy of the data we hold about you
  • Right to rectification – ask us to correct inaccurate data
  • Right to erasure – ask us to delete your data (subject to legal obligations)
  • Right to restrict processing – ask us to limit how we use your data
  • Right to data portability – receive your data in a structured format
  • Right to object – object to processing based on legitimate interests

To exercise any of these rights, please contact us at: info@hroofingsolutions.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at: https://ico.org.uk

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption (HTTPS) for all data transmission.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect when it was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

H Roofing Solutions

Email: info@hroofingsolutions.com

Phone: 01786595055